We accept all credit cards, including Visa, Mastercard, American Express and Discover.

Your credit card is charged only when you sign up for one of our packages. After signup, you will be charged on the same day of every month thereafter. If you sign up on the 31st of a month, your credit card will instead be charged on the first day of the next month.

You can switch plans at any time. We will prorate your upgrade or downgrade starting the day you switched plans.

After you create your account on FTP Hosting, you will be able to use all of our features for 31 days. No credit card information is required during your trial, so you can fully enjoy your FTP Hosting experience until it expires or you get in touch for an upgrade.

Yes, FTP Hosting is HIPAA compliant. We meet the requirements and safeguards of security and privacy as indicated by HIPAA (Health Insurance Portability and Accountability Act) for handling electronic health data.

FTPES is a way to make FTP more secure by allowing a user to request that the data they are transferring be encrypted. FTPES is available in your FTP Hosting account and is an option that you can enable in your FTP client.

You are more than welcome to use your own domain name on your FTP site. If you have a domain that you want to use, we can help you with the required DNS additions. If you do not have a domain, we can also help you set that up.

You can have as many users as you’d like connect simultaneously. We won’t charge you for this feature, even though many other companies choose to.